Kleen Hub
Technology

How Tap&Reuse works

A complete reuse infrastructure that sits alongside your existing operations. RFID-tracked containers, contactless checkout, automated returns and a live operator dashboard. No app for customers, no changes to your POS.

The Tap&Reuse system

Four components. One closed loop.

Tap&Reuse is a full-stack reuse system: hardware, software, containers and logistics. Everything your locations need to replace single-use packaging, delivered and managed by us.

RFID containers

Every cup and container has an embedded RFID tag. Each one is uniquely identified and tracked from borrow to return to wash and back into circulation. Containers are designed for a minimum of 200 reuse cycles.

The MMC (Mini Magic Counter)

Our all-in-one counter unit combines an RFID reader pad, compute unit, display and payment terminal in a compact device. When a container is placed on the pad, the system reads the tag and activates the payment terminal. The entire borrow interaction takes under three seconds.

Contactless checkout

Customers tap any contactless payment card, Apple Pay or Google Pay to link the container to their card. No app download, no account creation, no deposit. If the container is not returned within the return window (typically 7 days), a non-return fee of £3/€3 is charged automatically. The fee is customizable depending on the product.

Return points

Self-service return bins or smart bins depending on the use case. When a container is returned, the system logs it automatically and releases the customer’s card. Returns can happen at different locations within the same partner network, for example across buildings on a university campus.

Under three seconds at the counter.

Place

Staff or customer places a reusable container on the MMC. The system identifies the container by its unique RFID tag and activates the payment terminal.

Step: Place

Tap

The customer taps their payment card, phone or watch on the terminal. This links the container to their payment method. No app, no sign-up, no deposit changes hands.

Step: Tap

Return

The customer drops the container into any return point within the partner network. The system reads the tag, matches it to the borrower, and releases their card.

Step: Return

Repeat

Containers are collected, commercially washed by the venue or a third-party provider, inspected and restocked. Each wash cycle is logged. The container goes back into circulation.

Step: Repeat

Real-time data for every location.

Your operations and sustainability teams get a live dashboard showing exactly what is happening across your reuse programme. Role-based access means site managers, operations leads and executive teams each see what they need.

Borrow and return rates by location
Containers in circulation and inventory levels
Average return time and non-return rates
Automated item restocking alerts
CO₂e savings vs. single-use baseline
Wash cycle tracking
Exportable reports for ESG and sustainability reporting
Admin tools with role-based access control
Kleen Hub operator dashboard

Works alongside your existing setup.

Tap&Reuse does not replace your point of sale. It runs as a standalone system at the counter. No software integration, no IT project, no staff retraining.

No POS integration required. Tap&Reuse operates independently.
Compatible with any contactless payment infrastructure. Visa, Mastercard, Apple Pay, Google Pay.
PayGPay
Hardware is plug-and-play. Installation takes less than one hour per location.
Data integrations available. For operators who want to connect to their existing reporting systems.
Get started

Go live in four weeks

Book a 20-minute call with Tristan. He will walk you through pricing, integration and what go-live looks like for your locations.

Book a demoSee how it works

Or email tristan@kleenhub.com